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Terms of Service

Last updated 15 August 2026

These terms cover your use of the Oroe Suite - the Oroe portal at my.oroe.ai and the modules reached through it (Pulse, Cue, Nest, Relay and PinWatch). By creating an account you agree to them.

1. Your account

Accounts are currently issued by invitation or reference code. You are responsible for everything done under your account, and for keeping your password and any API credentials confidential.

You must give accurate registration details and keep your contact email current - it is how we reach you about security and service matters.

Tell us promptly at support@oroe.ai if you believe your account has been accessed by someone else.

2. Acceptable use

You agree not to:

  • Use the service to break the law or infringe anyone's rights.
  • Send unsolicited bulk email or other abusive traffic through Relay or any other module.
  • Probe, scan, or attempt to breach the authentication system, or access data belonging to another account.
  • Resell, sublicense, or expose the service to third parties as your own product without a written agreement.
  • Upload malware, or content you have no right to store or process.

3. Workspaces and team members

Content lives inside workspaces. The workspace owner controls membership and module access, and can view and remove content within that workspace.

If you are invited into someone else's workspace, that workspace owner - not Oroe - decides what you can see and do there.

4. Plans, limits and billing

Each account is on a plan that sets usage limits (workspaces, team members, storage, API calls and per-module quotas). Limits are enforced by the service and are visible on your Plans page.

Paid subscriptions are not yet self-service. Any paid arrangement is agreed directly with us in writing, and invoicing happens outside the portal. Contact sales@oroe.ai to discuss a paid plan.

We may change plan pricing or limits with reasonable notice to the email on your account.

5. Availability and changes

We aim to keep the service available but do not guarantee uninterrupted operation. Maintenance, upgrades and incidents can interrupt access.

The Oroe Suite is under active development. Features may be added, changed or withdrawn. We will not remove a feature you depend on without notice where we can reasonably avoid it.

6. Suspension and termination

You may stop using the service at any time and ask us to close your account.

We may suspend or terminate an account that breaches these terms, creates a security risk, or is used unlawfully. Where practical we will warn you first.

On termination we will make a reasonable effort to let you export your data before it is deleted.

7. Your content

You keep ownership of everything you put into the service. You grant us only the permissions needed to host, process, back up and display that content in order to operate the service for you.

How we handle personal data is described in our Privacy Policy.

8. Liability

The service is provided as-is. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or lost data.

Nothing here limits liability that cannot legally be limited.

9. Changes to these terms

We may update these terms. Material changes will be notified to the email on your account, and the date at the top of this page will change.

Continuing to use the service after a change means you accept the updated terms.

10. Contact

Questions about these terms: support@oroe.ai.

Questions about this document? Email support@oroe.ai.

Terms of Service · Privacy Policy